Cohorts
Cohorts are groups of patients targeted by outbound campaigns.
Creating a Cohort
Go to: Outbound Agent → Cohorts You can:- Add individual patients
- Import lists
- Search & filter
- Edit and update cohorts at any time
Fields Displayed
- Patient name
- MRN / Member ID
- DOB
- Contact number
- Last updated
Best Practices
- Use specific cohorts for targeted outreach
- Avoid mixing unrelated patient populations