Call History
The Call History page displays all inbound, outbound, test, and campaign calls.
Columns
- Call ID
- Patient
- Created date/time
- Duration
- Direction (Outbound / Inbound)
- Type (Test / Campaign / Single)
- Status (Completed, No Answer, Voicemail, Failed)
Call Summary Page
Clicking any call opens:- Summary
- Patient info
- Transcript
- Feedback