February 2025 Release Notes
This month introduces major improvements to outbound logic, authentication tools, and new analytics dashboards.🚀 New Features
Dynamic Call Windows
Campaign schedules now support:- Multiple time windows
- Day-of-week restrictions
- Timezone overrides per patient
Authentication Module 2.0
New capabilities:- Multi-factor voice + DOB verification
- Retry logic
- Graceful escalation flow
- Custom error prompts
Campaign Progress Meter
Campaigns now display:- Real-time gauge (0–100%)
- Engagement distribution (engaged / voicemail / unanswered)
- Failure clusters
⚙️ Improvements
- Cohort editor now supports bulk field edits.
- Voicemail detection model improved by 18%.
- Reduced call connection latency by ~350ms.
🐞 Fixes
- Fixed an issue where call summaries occasionally duplicated sentences.
- Corrected analytics count mismatch for some large campaigns.