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January 2025 Release Notes

Welcome to the January 2025 updates for the Althea Voice Agent platform. This month focuses on platform stability, new campaign scheduling features, and improved analytics visibility.

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🚀 New Features

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Event-Based Campaigns

You can now trigger campaigns automatically using API events:

• Workflow completions
• EMR updates
• CRM triggers

Example use case: Automatically call patients who missed their follow-up appointment.

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🎙️ Improved Agent Settings UI

Updated layout for:

• Voice selection
• Turn-taking timings
• Interruption thresholds

The new UI is cleaner and easier to configure.

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📊 Enhanced Call History Filters

You can now filter by:

• Workflow
• Campaign
• Patient ID
• Outcome
• Status (Answer, No Answer, Voicemail, Failed)

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🐞 Fixes

• Resolved rare issue where test calls showed incorrect timestamps.
• Fixed a problem with cohort search not updating after import.