> ## Documentation Index
> Fetch the complete documentation index at: https://docs.altheahealth.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Call analytics

# Call Analytics

Each call includes detailed analytics:

* Sentiment
* Callback requested
* Callback timeframe
* Call answered by (Patient, Voicemail)
* Escalation flags
* Transfer status

<img src="https://mintlify.s3.us-west-1.amazonaws.com/altheahealth/voice/images/call-summary.png" alt="call summary screenshot" />