> ## Documentation Index
> Fetch the complete documentation index at: https://docs.altheahealth.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

# Introduction to Althea Voice Agents

Althea Voice Agents automate inbound and outbound patient engagement through natural, human-like phone conversations. This module enables organizations to run scheduled campaigns, respond to inbound calls, authenticate patients, gather information, and deliver personalized conversational workflows.

This section introduces:

* What Voice Agents are
* How they integrate with the wider Althea Copilot platform
* The core components (cohorts, workflows, campaigns, analytics, agent settings)
* How to get started quickly

## What is a Voice Agent?

A Voice Agent is an AI-powered conversational assistant that can place outbound calls or answer inbound calls. It behaves like a trained staff member: greeting the caller, gathering information, following a workflow, escalating when necessary, and writing summaries.

## What You Can Do with Voice Agents

* Run outbound campaigns to cohorts of patients
* Respond to inbound calls (triage, routing, FAQs, authentication)
* Execute workflows for refills, reminders, follow-ups, screenings, surveys, etc.
* Deliver consistent messaging & evidence-based prompts
* Log analytics, call summaries, and conversation outcomes